Wipro – Associate
Job Description
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Responsibilities
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
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Qualifications
Fresher to 6 months of experience in US payer operations in Commercial/Medicare Claims and working on Adjustments
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Roles and Responsibilities
• Considerable verbal and written communication skills
• Required typing speed of min 30 wpm with 90% accuracy
• Good analytical and mathematical ability,
• Strong time management and problem solving skills
• Ability to quickly identify requested information and anticipate future needs
• Ability to overcome objections and persuade members to take action / change behavior
• Flexibility to customize approach to meet all personalities
• Compassionate conflict management skills
• Strong attention to quality and detail
• Ability to thrive in a constantly changing environment
• Ability to be reliable and punctual in work attendance
• Ability to adhere to a schedule
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Mandatory Skills
Good communication skills, mathematical ability, good analytical skills, typing speed of min 30 wpm with 90% accuracy
