Job Description
Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
As a QA Engineer, you will be responsible for managing the testing strategy, processes, and resources for the Decisions platform. This role works closely with ALL departments (Cloud Ops, Customer Success, Documentation, Professional Services, R&D, Solutions, and Support) to identify core issues and prioritize fixes for releases in a tight schedule. The successful candidate will combine technical and effective communication skills to drive quality in the product throughout the organization.
Essential Functions/Priorities:
Identify and implement strategies to test the platform effectively in tight timelines across multiple platform versions
Work on a Global team that performs both automated and manual tests
Proficiency in writing Automated Tests using either C# or Java programming languages along with web automation frameworks like Selenium or Playwright
Communicate with leadership, developers, testers, and other departments regarding platform issues
Document testing results and create reports for leadership used in tracking release readiness
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Responsibilities
Understands the technical intricacies of enterprise integrations and communicates plans and solutions for testing these scenarios effectively
Provides examples and training for testing resources on platform features
Anticipates problems and provides recommendations
Question the status quo and exude initiative
Watch, learn, speak up, and do what is needed to advance our mission and who we are as an organization
Requirements
Certification in Quality Assurance (Automation), selenium / playwright certification
Attention to detail with the ability to multitask
Excellent written and verbal communication skills with the ability to effectively communicate with an on and off-shore audience
Understand databases, enterprise systems, web applications, and software industry best practices in Software QA, as well as the SDLC using Agile and other lean methodologies
Understand basic concepts about software development like data types, variables, iterating arrays, exception handling, etc. Or at least have a knack for solving software problems
Ability to analyze information from disparate sources to produce plans
Be very competent at using a Windows computer (if you don't know how to find your local IP address or shut down Windows using a command prompt, this probably isn't the job for you)
A desire for excellence in user experience and for producing quality software for end-users
Enjoy being a software detective, familiar with testing fundamentals, Windows services, basic networking concepts, APIs, etc.
Experience with any of the following is a plus but not required: .Net, HTML, C#, NET, SQL, JS, IIS, AD, Hyper-V/Virtualbox, and Any Software Testing Platform
Flexibility to meet changing organizational focus and needs in a fast-paced environment


