Job Description
At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow
With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.
We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.
Reporting to the VP COG ECM enterprise Forms Portfolio Delivery Manager, this role will be responsible for managing and supporting Implementation of a new Document solution for identified applications with the CCM landscape, in APAC.
OpenText xPression and Duckcreek has been the corporate document generation tool of choice within Chubb. But xPression going end of life and be unsupported from 2025. A new Customer Communications Management (CCM) platform – Quadient Inspire – has been selected to replace xPression by a global working group and implementation of this new tool (including migration of existing forms/templates from xPression where applicable). Apart from migrating from xPression, there are multiple existing applications to be replaced with Quadient Inspire
The role is based in Hyderabad/India with some travel to other Chubb offices. Although there are no direct line management responsibilities within this role, the successful applicant will be responsible for task management of Business Analysts and an Onshore/Offshore development team. The role will require the ability to manage multiple project/enhancement streams with a variety of levels of technical/functional scope and across a number of different technologies.
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Responsibilities
Lead and manage a team of software engineers in the Smalltalk space, ensuring the successful delivery of projects within agreed timelines and quality standards.
Participates on technology project teams; effectively interacts with business partners, Business Analysts, Architects, Quality Assurance Specialist and management; takes ownership and accountability for own work, as well as the work of the team.
Adheres to project management methodology and standards applicable to assigned work
Contributes towards defining timelines and project plans; analyzes and estimates feasibility, effort, time and compatibility.
Generates more complex technical assessments, develops solution alternatives, evaluates options, and provides recommendations considering efficiency and cost effectiveness to achieve complete solution development, problem resolution and/or system maintenance that meets the businessneed.
Complies with architectural and coding standards; considers re-use of existing software structures along with future maintainability of solutions.
Develops and executes test scenarios and test cases for unit and integration testing.
Delivers quality solutions for both new and existing applications of varying complexity and scope while adhering to software development best practices; solutions are delivered in a timely manner, meeting or exceeding established SLA’s or timelines.
Collaborates effectively with third-party vendors as required
Participates in on call production support of applications/platforms in multiple environments; escalates issues following procedures to minimize system downtime
Ensures full compliance with all IT policies, procedures and controls.
Mentors developers within the department and within Chubb approved consulting teams.


