Amazon – Testing Associate
Job Description
A Device Testing Associate is responsible for executing quality assurance testing on Amazon device components, applications, and services.
This role focuses on following standardized testing procedures, maintaining quality standards, and contributing to the overall product quality assurance process.
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Responsibilities
You test small components and features related to an Amazon device, application, or service.
You follow SOPs and execute tasks assigned to you on a daily basis.
You strive to meet productivity and quality baselines.
You acquire knowledge from peers, on-the-job training, and via Device and Quality team-provided content (e.g., SharePoint, Wiki, etc.).
You use required tools and follow relevant practices that facilitate smoother operations and eliminate process dependencies.
You seek help from peers and/or your manager when instructions are unclear or if you are uncertain about a procedure.
In the event of a problem, you are able to proceed when a workaround is recommended.
You perform predefined test cases without compromising the quality they test for.
You raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms.
You track daily execution status using recommended tools and techniques, and provide individual status reports.
You actively participate in internal cross-training sessions and trainings required by the product team(s) and in your organization.
You report and track issues per the SLAs and defined guidelines.
You are responsible for the security and maintenance of the company assets, accessories, and devices allocated to you to perform your daily operations.
You use standard tools for effort and data capture and abide by the regulatory processes defined for ensuring process compliance, confidentiality, and security.
You contribute to process improvement ideas wherever applicable in your project scope. You may assist in the development of new-hires to help them scale in their role.
