HSBC – Data Analyst

Job Description

HSBC is looking for a motivated and analytical Data Analyst to join its Branch and Retail Banking division in Mumbai. This opportunity is ideal for fresh graduates and early-career professionals who are passionate about data analytics, business intelligence, marketing analytics, and customer insights. As a Data Analyst, you will play a key role in supporting marketing and customer engagement initiatives by analyzing campaign performance, identifying trends, and generating actionable insights that contribute to business growth. This position offers a unique opportunity to work with one of the world’s leading banking and financial services organizations while building a strong foundation in data-driven decision-making and analytics.

In this role, you will work closely with marketing, product, and business teams to collect, prepare, and analyze data from multiple sources, including customer relationship management systems and digital platforms. You will be responsible for developing reports, dashboards, and performance metrics that measure campaign effectiveness and customer engagement. By leveraging analytical tools and business intelligence platforms, you will transform raw data into meaningful insights that help optimize future campaigns and improve customer experiences. This role provides valuable exposure to campaign analytics, customer behavior analysis, business reporting, and enterprise-scale data management practices.

The Data Analyst position is part of HSBC’s apprenticeship program, offering structured learning and professional development opportunities for aspiring analytics professionals. Throughout the one-year apprenticeship, you will gain practical experience in campaign analytics, stakeholder collaboration, data visualization, and business problem-solving while working alongside experienced professionals. HSBC encourages continuous learning, innovation, and the adoption of emerging technologies, making this role an excellent starting point for a long-term career in data analytics, business intelligence, financial services, and digital transformation.

Roles & Responsibilities

• Support the design, execution, and evaluation of marketing campaigns by analyzing campaign performance data and identifying key success metrics.

• Collect, clean, organize, and prepare data from multiple sources such as CRM systems, digital platforms, and internal business databases.

• Develop and maintain dashboards, reports, and performance tracking tools to monitor customer engagement and campaign effectiveness.

• Analyze customer response rates, conversion metrics, and campaign outcomes to generate meaningful business insights.

• Translate complex datasets into actionable recommendations that help improve marketing strategies and business performance.

• Collaborate with marketing, product, and business stakeholders to understand campaign objectives and deliver data-driven solutions.

• Conduct quantitative analysis to identify trends, patterns, and opportunities that support customer acquisition and retention efforts.

• Prepare clear and concise presentations, reports, and summaries to communicate findings to stakeholders and management teams.

• Document analytical methodologies, reporting processes, and campaign insights to ensure transparency and knowledge sharing.

• Assist in identifying areas for campaign optimization and recommend improvements based on analytical findings.

• Stay updated on emerging analytics technologies, business intelligence tools, and industry best practices.

• Support ad-hoc analytical projects and contribute to strategic initiatives that enhance customer experience and business growth.

Requirements & Eligibility

• Bachelor’s or Master’s degree (or final-year student) in Mathematics, Statistics, Computer Science, Engineering, Economics, Data Science, or a related quantitative field.

• Fresh graduates and entry-level candidates are encouraged to apply, making this an excellent opportunity for individuals beginning their analytics careers.

• Strong analytical and quantitative reasoning skills with the ability to interpret data and solve business problems effectively.

• Excellent communication and interpersonal skills with the ability to explain analytical concepts to both technical and non-technical audiences.

• Demonstrated achievements through academic projects, internships, certifications, hackathons, or relevant coursework in analytics and data-related fields.

• Basic understanding of data analytics concepts, statistical analysis, and business intelligence methodologies.

• Familiarity with analytical tools such as SQL, Python, Power BI, Looker, Google BigQuery, or similar technologies is advantageous but not mandatory.

• Strong proficiency in Microsoft Excel, including data analysis, reporting, visualization, and spreadsheet management techniques.

• Ability to work collaboratively within diverse teams while managing multiple priorities in a fast-paced environment.

• Curiosity about emerging technologies, data analytics trends, artificial intelligence, and digital transformation initiatives.

• Growth mindset with a willingness to learn new tools, technologies, and analytical techniques throughout the apprenticeship program.

• Strong attention to detail, organizational skills, and commitment to delivering accurate and high-quality analytical outputs.

Expected Salary

The expected stipend or compensation for a Data Analyst Apprentice at HSBC in Mumbai typically ranges between ₹3.5 LPA and ₹6 LPA, depending on educational background, technical skills, and overall candidate profile. Candidates with strong academic records, internship experience, and familiarity with analytics tools such as SQL, Python, Power BI, or BigQuery may have a competitive advantage during the selection process. Upon successful completion of the apprenticeship, candidates may also gain valuable industry-recognized experience and career advancement opportunities.

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