JPMorgan Chase – Business Analyst (Associate)

Job Description:
JPMorgan Chase is seeking a motivated and detail-oriented Business Analyst – Associate to join its Commercial & Investment Banking division in Mumbai. This role is ideal for professionals who are passionate about bridging the gap between business and technology while driving innovation through advanced analytics and AI-powered solutions. As a Business Analyst, you will collaborate with key stakeholders, gather business requirements, and translate them into actionable specifications for technical teams. Your insights and recommendations will directly contribute to improving business processes, optimizing efficiency, and ensuring technology initiatives align with organizational goals.

In this position, you will leverage AI and modern digital tools to enhance securities services and other core functions, making processes more efficient and adaptive to evolving market demands. You will partner with cross-functional teams, including IT, operations, and business units, to implement solutions that support the company’s global financial services strategy. By staying updated on industry trends, emerging technologies, and regulatory frameworks, you will ensure that JPMorgan Chase maintains its leadership position in the financial sector while delivering world-class solutions to clients.

This role also emphasizes strong documentation, stakeholder communication, and user support. You will create process flows, business requirement documents, and user guides, while also participating in testing and validation to ensure solutions meet business needs. As an Associate-level Business Analyst, you will play an integral role in promoting digital transformation and enabling teams to adopt technology-driven innovations, ultimately helping clients achieve their financial goals with greater efficiency.

Roles & Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document requirements, ensuring alignment with business objectives.

• Translate business requirements into functional specifications for technical teams to implement solutions effectively.

• Leverage AI tools and emerging technologies to optimize business processes and promote innovation across securities services.

• Conduct detailed process analysis, identifying inefficiencies and recommending improvements for greater operational efficiency.

• Partner with IT and engineering teams to support end-to-end implementation of technology solutions.

• Prepare detailed business documentation, including requirement specifications, process flows, and training materials.

• Participate in system testing, UAT, and validation exercises to confirm solutions meet defined business needs.

• Provide support and training to end-users to ensure successful adoption of new technologies and systems.

• Stay updated with financial services regulations, industry best practices, and technological trends relevant to banking and securities.

• Contribute to cross-functional projects, offering insights that support business strategy and organizational growth.

Requirements & Eligibility:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.

• Proven experience as a Business Analyst, preferably within financial services or securities domains.

• Strong understanding of AI and digital tools, with the ability to apply them in business contexts.

• Excellent analytical, problem-solving, and critical-thinking skills to drive strategic initiatives.

• Strong communication and interpersonal abilities to work effectively with diverse stakeholders.

• Proficiency in business analysis tools, methodologies, and project documentation.

• Experience in managing multiple priorities in a fast-paced environment.

• Familiarity with data analysis, visualization tools, and project management frameworks is desirable.

• Knowledge of securities services, regulatory requirements, or investment banking processes is an added advantage.

• Ability to work collaboratively in cross-functional, global teams with a solutions-oriented mindset.

Expected Salary:
The expected salary for a Business Analyst – Associate at JPMorgan Chase in Mumbai typically ranges between ₹10,00,000 and ₹18,00,000 per annum. The exact package depends on prior experience, domain expertise in financial services, and familiarity with AI-driven business solutions. Candidates with deep securities services knowledge and advanced analytics exposure may command higher compensation.

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