Vertafore – QA Analyst II (Manual Testing)
Job Description
QA Analyst II, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude.
If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for. You in this role will design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards.
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Responsibilities
Identify functional risk and how it applies to test planning and test case creation
Assesses risk for business/customer impact
Communicate risks that are not mitigated through testing to Senior QA Analyst
Provide input on user acceptance criteria
Prioritizes risk and test cases with review by peers and seniors
Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience
Review test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria
Write and checks own test cases for quality and submits test cases for review
Conduct systems set-up, and maintains test environments (varies by product)
Complete manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation
Participate in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes
Identify bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience
Open bugs based on issues found during testing and troubleshooting
Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed
Document test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle
Provide feedback on, uses cases, and updates documentation on user stories and work items
Contribute to test automation scripts
Complete other job duties assigned by your manager
