Job Description
Let’s do this. Let’s change the world. In this vital role you will a key contributor to the company’s global digital transformation initiatives, delivering secure, compliant, and user-friendly digital solutions. As part of the Global Medical Technology – Medical Information team, you will play a critical role in ensuring quality, compliance, and performance across Amgen’s Medical Information platforms.
In this role, you will serve as an Application Test Analyst, responsible for supporting the validation and quality assurance of enterprise applications through structured testing processes. You will contribute to the creation and implememntation of test cases, capture test evidence, and log and track defects to resolution. This role is crucial in maintaining the accuracy, compliance, and performance of systems used in regulated environments, including GxP.
You will work closely with development, quality, and validation teams to deliver trusted solutions that serve healthcare professionals and patients around the world.
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Responsibilities
Design and develop functional and regression test cases for Salesforce-based systems, including Lightning components, custom objects, workflows, validations, and integrations.
Support User Acceptance Testing (UAT) by coordinating test activities, preparing relevant Salesforce scenarios, and assisting end users.
Configure and manage test data in Salesforce environments (standard and custom objects) aligned with test case preconditions.
Implement structured testing phases including Dry Runs, Operational Qualification (OQ), Functional Testing, and Regression Testing, ensuring all scripts align with validation requirements.
Conduct System Integration Testing (SIT) to validate end-to-end workflows and ensure seamless data flow across integrated systems.
Capture and upload test evidence, screenshots, logs, and results to HP ALM, ensuring all test steps and validations are properly documented.
Log, track, and prioritize defects in HP ALM, linking them to corresponding test cases and working with the Salesforce development team for resolution.
Perform re-tests and confirm defect closure, ensuring the integrity of fixes and absence of regression issues across Salesforce functionality.
Implement manual test scripts for Salesforce features, including access control (roles/profiles), data security, UI consistency, and business workflows.
Work closely with Salesforce developers, business analysts, and administrators to validate system behavior post-deployment and patch releases.
Validate security configurations, field-level permissions, page layouts, and record insight to ensure compliance with Amgen’s internal controls and GxP standards.
Participate in Salesforce release cycle testing, including sandbox validations, data migrations, and impact analysis of new features.
Ensure all testing activities, including test planning, execution, and defect management, are fully traceable and audit-ready in HP ALM for CSV and regulatory compliance.
Support audit and inspection readiness by maintaining structured documentation of test artifacts and validation evidence.
Actively contribute to Agile/Scrum ceremonies by sharing testing insights, risks, and quality updates during sprint planning, reviews, and retrospectives.
Continuously improve QA processes and recommend enhancements to test case reusability, ALM usage, and collaboration between multi-functional teams.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.