Job Description
Oversee the day-to-day operations of software quality teams
Execute on strategic initiatives laid out by senior management
Oversee the health of our software quality teams to ensure each team delivers on quality initiatives that add value to the business while focusing on the quality needs of our partners.
Establish/Ensure sound software quality practices (automation, defect management, test strategy, root-cause analysis/correction)
Report on the status of the software quality teams, operations, and system performance to senior management
Actively identify gaps with process, resources, or technical solutions; Develop actions to address gaps, and collaborate with stakeholders to address and escalate as needed