Cognizant – Analyst Trainee
Job Description
You will be responsible for performing database queries, CRUD operations, and writing stored procedures. You will prepare and execute tests, analyze and resolve service tickets, and demonstrate proficiency in IT Service Management and Data Analytics tools, with a strong drive for innovation.
Describe relationships between tables and write queries to retrieve data from database.
Perform CRUD operations and write stored procedures for a given Low-Level Design.
Prepare test cases / scripts / data and execute manual / automated tests.
Analyze root cause and fix service tickets as per standard operating procedures.
Demonstrate proficiency in tools related to IT Service Management and Data Analytics.
Possess a strong drive to innovate & experiment in projects.
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Responsibilities
Perform activities based on defined guidelines in SOPs/Runbooks with an understanding of business impact.
Adhere to customer security and compliance requirements.
Follow customer communication etiquettes.
Ensure stated productivity requirements for the engagement.
Contribute to continuous service improvement plans (CSI).
Participate proactively in knowledge-sharing sessions.
Act as a buddy for new hires.
Adhere to organizational policies and processes (including Cognizant’s security policies, LP, timelines, etc.).
Role expectations:
Associate should be client-focused and able to work with users from different communities and cultures across the globe.
Associate should be willing to work in a 24/7 environment and be open to relocating to any part of India based on project requirements.
