Cisco – Product Activation Specialist
Job Description
We’re looking for a Product Activation Specialist; a high-achieving individual who will be responsible for the customer intelligence strategy and vision. In addition to having the communication skills to influence and collaborate effectively; being inherently curious and eager to learn new tools and technologies, whilst keeping up with a constantly evolving product and market means you thrive in a fast-moving environment.
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Responsibilities
Owner of the customer database: research and map out user personas, scope out ideal accounts and keep an up-to-date database of key user contacts, product champions, and critical decision-makers.
Advocate for no & low touch customer activation of Cisco Spaces – across all touchpoints.
Understand customer difficulties and how Cisco Spaces addresses these across verticals and personas and drive demand generation activities.
Develop a deep understanding of customers and how they engage with your product campaigns, collaterals and product.
Collaborate with other team members to develop appropriate metrics to measure campaign performance, effect, lead generation, activation pipeline development, product adoption, and value of our efforts.
Always thinking of new ways to address existing problems using data, AI, process, and technology
