KPMG – Analyst (KPMG Learning Services)

Job Overview

KPMG Learning Services (KLS) delivers high-quality, bespoke training solutions to public and private sector clients. As an Analyst, you will manage end-to-end coordination of scheduled training programs, ensuring smooth learner journeys from registration through certification and billing.

This is a client-facing, operations-heavy role ideal for fresh graduates who are organized, detail-oriented, and comfortable managing multiple stakeholders.

Key Responsibilities

📌 Training & Event Coordination

• Own end-to-end delivery of scheduled training events.

• Manage learner journeys from registration to cohort completion.

• Handle participant, supplier, and client queries via phone, email, or in person within SLA guidelines.

📌 Operational & Administrative Duties

• Book and confirm events based on occupancy requirements.

• Process deferrals, concessions, exits, and special considerations.

• Maintain accurate and timely updates in learner databases and trackers.

• Coordinate with tuition providers, professional bodies, and internal teams for study materials and exam schedules.

• Source and confirm venues, facilitators, and suppliers.

📌 Communication & Reporting

• Send pre-program, post-program, and exam-related communications.

• Manage access to online learning platforms and permissions.

• Conduct post-event evaluations.

• Support billing and invoicing processes.

• Prepare reports for business stakeholders.

Required Qualifications

Education:

• Non-technical graduates: BA, B.Com, B.Ed

• OR Technical graduates: BE, B.Tech, BCA

Experience:

• 0–1 year of work experience

• Exposure to international or corporate work setups (preferred but not mandatory)

Key Skills Required

• Strong communication (written & verbal)

• Stakeholder management & customer service mindset

• Attention to detail and data accuracy

• Ability to multitask and manage timelines

• Basic knowledge of MS Office tools (Excel, Outlook, PowerPoint)

• Organized and process-driven approach

Who Should Apply?

• Fresh graduates looking to start a corporate career in operations or learning management.

• Candidates interested in event coordination, program management, or corporate L&D roles.

• Individuals who enjoy structured processes, communication, and stakeholder interaction.

Expected Salary

For entry-level Analyst roles in Gurgaon within corporate training and operations, compensation typically ranges between ₹3.5 LPA – ₹5 LPA, depending on educational background and communication skills.

Career Growth

This role can lead to opportunities in:

• Learning & Development (L&D) Operations

• Program Management

• HR Operations

• Client Services

• Training Delivery Management

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