Hyland: Test Engineer 2 (Salesforce)

Hyland Software is seeking an experienced Test Engineer 2 to join our Information Systems team in Kolkata. This role focuses on building and supporting test automation across our internal lead-to-cash applications, including Salesforce. The ideal candidate will be responsible for developing and maintaining complex integration, functional, and non-functional tests, as well as contributing to automated test frameworks to ensure the delivery of high-quality software products.

🧩 Key Responsibilities

• Test Development: Develop and maintain complex integration, functional, and non-functional tests, and automated test frameworks across teams to ensure holistic software quality.

• Delivery Pipeline Implementation: Lead and maintain the implementation of the delivery pipeline, including test automation frameworks, build environments, test environments, and security.

• System Verification: Lead the verification of system functionality by executing complex automated and manual tests, analyzing results, and providing recommendations.

• Performance Metrics Management: Create and manage performance metrics, defects/enhancements, test cases, and test results within the team.

• Consulting Services: Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and best practice knowledge; identify and implement better test tools and automation methodologies.

• Test Results Analysis: Analyze and report test results and monitor trends over time; provide guidance to teams to continuously improve.

• Production Issue Research: Research complex escalations for production issues or software issues to ensure application stability.

• Code Reviews: Complete complex peer code reviews for test automation code and incorporate feedback into automated tests.

• Standards and Processes Leadership: Influence and lead on standards and processes of the team and events, including planning, work estimation, peer reviews, and test design.

• Automated Test Design: Assess the business value and broader impact of software changes when designing automated tests; contribute to the prioritization of the team backlog.

• Compliance: Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.

🎓 Qualifications & Skills

Educational Requirements:

• Degree: Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.

Experience:

• Years of Experience: 3 to 6 years of experience in software testing and quality assurance.

Technical Skills:

• Test Lifecycle: Experience with all phases of the test lifecycle.

• Testing Tools & Methodologies: Proficiency in software application testing tools, methodologies, and process frameworks.

• Automation & CI Tools: Experience with test automation and continuous integration tools.

• Documentation: Experience documenting standards, practice guidelines, and/or standards.

• Test Design: Significant experience with test design.

• Source Control Systems: Proficiency in using source control systems.

• Development Platforms: Experience in development on Windows/Linux platforms.

• Scripting Tools: Significant experience with multiple scripting tools.

• Build Environments & Delivery Pipelines: Significant experience with build environments and delivery pipelines.

• Programming/Scripting: Significant experience with programming or scripting.

• Database Technology: Experience with database technology.

• Agile Frameworks: Experience with Agile frameworks.

• Regression Testing: Demonstrated experience with regression testing.

Soft Skills:

• Communication: Strong oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.

• Organizational Skills: Strong organizational, multi-tasking, and time management skills.

• Collaboration: Strong collaboration skills applied successfully within the team and with all levels of employees in other areas.

• Critical Thinking: Strong critical thinking and problem-solving skills.

• Leadership: Good leadership, sound judgment, and business acumen skills.

• Innovation: Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions.

• Self-Motivation: Self-motivated with the ability to manage projects to completion.

• Independence: Ability to work independently and in a team environment.

• Adaptability: Able to thrive in a fast-paced environment.

• Attention to Detail: Strong attention to detail.

• Continuous Learning: Driven to learn and stay current professionally.

• Mentorship: Ability to mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of the team.

💰 Compensation & Benefits

• Salary: Competitive salary commensurate with experience.

• Benefits: Comprehensive health insurance, retirement plans, paid time off, and wellness programs.

• Work Environment: Inclusive culture that values flexibility, collaboration, and personal development.

🏢 Work Location & Mode

• City: Kolkata

• State: West Bengal

• Country: India

• Employment Type: Full-Time

• Work Mode: Hybrid (Combination of on-site and remote work)

📈 Career Growth Opportunities

At Hyland Software, we are committed to fostering the growth and development of our employees. As a Test Engineer 2, you will have access to a wealth of learning resources, mentorship programs, and opportunities to work on innovative projects. Your contributions will be recognized and rewarded, paving the way for career advancement within the organization.