J.P. Morgan: Client Data Analyst
Job Description
✅ Job Description (Long-Form & SEO-Optimized)
JPMorgan Chase & Co., a global leader in financial services, is seeking a meticulous and dedicated Client Data Analyst to join its dynamic team in Bangalore, India. As a Client Data Analyst, you will play a crucial role in ensuring the firm’s operational resilience and supporting the growth trajectory of one of the world’s most respected banking institutions. In this position, you will be responsible for managing client instructions, validating data, and provisioning access for electronic banking products—all while maintaining the highest standards of accuracy, timeliness, and risk mitigation.
This role requires strong analytical skills, an eye for detail, and the ability to operate effectively in a fast-paced environment. You will collaborate closely with internal stakeholders—including Client Service, Middle Office, and Help Desk—to address client inquiries, resolve discrepancies, and proactively manage escalation scenarios. By owning and driving continuous improvement initiatives, you will contribute to streamlining processes and reducing operational risk. This position offers an excellent opportunity for candidates who thrive on client engagement, data integrity, and working under tight deadlines, all within a globally recognized banking powerhouse.
💰 Compensation & Salary
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Salary Structure: As per company norms (competitive compensation commensurate with experience and qualifications)
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Estimated Range: ₹7 LPA – ₹10 LPA (based on market benchmarks for Client Data Analysts in Bangalore; actual CTC may vary)
🎓 Qualifications & Skills
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Bachelor’s degree in Finance, Commerce, Business Administration, or a related discipline.
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0–5 years of relevant experience in a client data operations or backend support environment.
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Strong analytical aptitude with demonstrated attention to detail.
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Excellent verbal and written communication skills for client interactions and internal coordination.
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Proven ability to work under time-sensitive business deadlines and manage multiple deliverables.
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Proficiency in Microsoft Excel (sorting, filtering, VLOOKUPs) and other Office suite tools.
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Familiarity with workflow-based provisioning applications or similar banking platforms is an advantage.
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Collaborative team player with a customer-centric mindset and ability to work independently.
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Adaptability to shift-based work schedules (including evenings or weekends, if required).
🎁 Perks & Benefits
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Comprehensive health insurance coverage (medical, dental, vision).
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Provident Fund and Gratuity benefits.
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Annual performance-based bonuses and incentives.
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Opportunities for professional growth through internal training and mentorship programs.
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Exposure to global teams, allowing for cross-cultural collaboration and learning.
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Inclusive work culture with a strong emphasis on diversity, equity, and belonging.
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Access to employee wellness initiatives, counseling support, and continuous learning resources.
Responsibilities
Ensure timeliness and accuracy by completing client instructions and queries in strict adherence to standard operating procedures (SOPs) and service-level agreements (SLAs).
Validate client instructions and provision client user access to electronic banking products using controlled provisioning applications.
Monitor operational risk scenarios associated with client data processes and develop innovative solutions to mitigate identified risks.
Collaborate with Client Service, Middle Office, and Help Desk teams to identify and resolve client-related concerns and system queries.
Anticipate escalation-prone situations, manage them proactively, and communicate effectively with stakeholders to prevent disruptions.
Own end-to-end process accountability, driving continuous improvement initiatives to enhance efficiency and data integrity.
Follow established workflows for client data administration, ensuring compliance with internal controls and regulatory requirements.
Maintain accurate records of client data transactions, update databases, and perform periodic audits to verify data consistency.
Adapt to shift-based work schedules, maintaining high productivity and responsiveness during peak business periods.
Demonstrate proficiency in Microsoft Office applications (Excel, Word, PowerPoint) for reporting, analysis, and documentation.
