Job Description
Must-Have Skills: Experience with Microsoft Windows Desktop Management.
Good-to-Have Skills:
Experience in customer service operations.
Strong understanding of technical support processes and procedures.
Experience in troubleshooting and problem-solving.
Excellent communication and interpersonal skills.
Responsibilities
Provide technical support for Microsoft Windows Desktop Management and other critical business systems. Identify and troubleshoot issues across multiple components of business systems. Collaborate with cross-functional teams to resolve complex technical issues. Ensure excellent customer service to end-users and support smooth customer service operations.