Salesforce: Information Security Intern

Job Description

As an Information Security Intern at Salesforce, you will play a crucial role in ensuring the security, privacy, and technology compliance of our infrastructure and products. Acting as a trusted advisor to our customers, you will transparently provide them with technical information and support to address their security concerns. You will work closely with cross-functional teams and leverage your expertise to maintain customer-facing documents, manage audits, and drive process improvements.

Responsibilities

• Collaborate with Salesforce customers and prospects to complete security and compliance questionnaires.

• Maintain and update customer-facing security and compliance documents, including white papers.

• Manage customer security audits with end-to-end responsibility, working across time zones.

• Provide valuable input to the Product Management organization based on customer-generated requests.

• Create and maintain a comprehensive security and compliance knowledge base across multiple Salesforce services for Sales and Customer Success teams.

• Support the development of security and compliance training programs for internal Sales and Customer Success groups.

• Ensure customer audit readiness by preparing evidence documentation for audits.

• Drive process improvements by leveraging the SFDC platform.

• Work independently and collaboratively as part of a team.

Experience/Skills Required

• Bachelor's Degree in Computer Science or a technology-related field.

• Graduate/Post-Graduate/Diploma in Information Security or Cyber Security.

• 0–3+ years of experience in supporting RFPs/RFIs for large customers across industries, focusing on security and compliance, within a Global On-demand environment.

• 0–3+ years of experience in managing Application Security & Risk Assessments and Cloud Security Questionnaires.

• Strong understanding of various security certifications for Cloud environments (e.g., CSA CAIQ, SOC 2, ISO 27K, PCI-DSS, etc.).

• Good organizational skills with the ability to meet stringent timeline requirements.

• Excellent written and verbal communication skills.

• Strong analytical and research skills.

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